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You can have up to 50 participants on a call at any one time without having to book with us in advance. We can allow more participants if needed through our Event Call facility. Please contact us on 1 888 810 9897 or click
here if you require more information about this service.
There is no charge for using the Powwownow service. Everyone calling into a conference call, including the host, simply pays for their own phone call, which typically costs 5¢/min+TAX from Canadian and US landlines. The call costs will be shown on your phone bill in the same way as any other call. Click
here for international call charges.
Cost of calls from a cell phone may vary depending on the network provider. Please contact the appropriate network provider for a confirmed price.
Costs of calls from abroad vary depending on the country and the network provider. Please contact you network provider for a confirmed price.
Open Access does not require registering and all you pay for is your call own charges.
Registration for Enhanced Access is free, and once again, you only pay for your call charges.
We make our money in the form of a rebate that we receive from our telecoms partner.
No! There is no need to book you can hold a conference call whenever you like 24x7x365
Yes every participant entering the conference is announced, ensuring you will know exactly who is on your conference call. You have the ability to lock the conference room and even do a head count or roll call of the participants. Click
here for more in-conference controls.
No, there is no limit to the duration of a conference call.
If you are using our Open Access service, your international access number is +44 844 4 73 78 11, +49 1803 002 078. This number can be called from anywhere in the world.
If you have registered for an Enhanced Access PIN on our website , please click
here for international dial-in numbers.
No, the dial-in number remains the same, however if there are any changes, we will ensure you are aware of them.
Yes all of our services are designed so the PIN can be used again and again.
Your account and PINs will remain activated until you instruct us to cancel them.
No, registered customers have unique PINs that are reserved for each customer's use.
If you enter a six-digit preferred PIN and this code is already reserved, the system will automatically issue you with a PIN that is still available. On the same basis, if the password entered is too short or does not contain letters only, the system will automatically issue you with a random password.
In order for us to change your PIN we would have to delete your account from the system so that you can re-register and be issued with a new PIN. Please note that if the PIN chosen is already in use, our system will automatically allocate you a random PIN that is still available.
This problem is most likely linked to an issue with your handset. It may be that your telephone is not sending out the correct DTMF tones, hence preventing our system from identifying the keys pressed. It might be advisable to try another handset for your next call and to contact us again if this problem persists.
Your PIN enables you to access your voice conference and can also be used on our web conferencing platform.
Your password is used to access Mypowwownow, where you can make changes to conference settings and make use of our scheduler. Please note that Open Access customers do not have access to MyPowwownow.
You would have chosen a password during the registration process and it would have then been included in the confirmation email you received. When you logged into MyPowwownow for the first time, you should have been given the option to change it to a more memorable password. Please click on the link Have you forgotton your password? to be automatically issued a new one.
No. You can use Powwownow from any touchtone phone, a landline, pay phone, cell and even Skype - in the same way as you would make any other phone call.